If you are using very old versions of Red Giant software (pre-2020), you might still need a serial number instead of an ID login. You can find these by logging into your account on the Maxon website and navigating to the or "Order History" section.
Ensure your security software isn't blocking the Maxon App from reaching maxon.net servers. Security Best Practices red giant id and password
One email and password now control all Red Giant, Maxon, and ZBrush products. If you are using very old versions of
Here is everything you need to know about managing your Red Giant credentials and troubleshooting access issues. What is a Red Giant ID? Security Best Practices One email and password now
Enable this in your Maxon account settings to prevent unauthorized license deactivations.
Follow the link sent to your email to create a new, secure password. 3. Log in via the Maxon App
In the Maxon App, go to the menu and select "Sign Out," then log back in to refresh the license token.