This usually means the firmware version is incompatible with your specific NAND flash chip.
Click "Restore" (not Upgrade) to format the flash memory and install the new firmware cleanly.
💡 Always take a high-resolution photo of your actual motherboard before flashing so you can read the chip labels if something goes wrong.
Flashing firmware wipes all data. Proceed at your own risk.
A massive archive of Rockchip firmware.
While holding the button, connect the box to your PC using the USB Male-to-Male cable (usually via the rear USB port).