Microsip Api Documentation Guide

@echo off echo The caller ID is %1 python c:\scripts\crm_lookup.py --number=%1 Use code with caution. Managing the Running Process

Trigger a CRM database lookup to show who is calling before answering. Format: cmdIncomingCall=C:\path\to\your\script.bat cmdCallAnswer Event: The user answers the incoming call.

Push call logs, handle automated post-call cleanup, or stop a timer. Format: cmdCallEnd=C:\path\to\your\script.bat 3. Best Practices for MicroSIP Integration microsip api documentation

This comprehensive guide serves as the unofficial documentation for programmatic interaction with MicroSIP. 1. Command-Line API (Controlling MicroSIP)

When MicroSIP executes your script (via microsip.ini triggers), it sends the caller ID as the first argument ( %1 in Windows batch files or sys.argv[1] in Python). @echo off echo The caller ID is %1

To initiate a voice call automatically, pass the target phone number or SIP URI directly as an argument. microsip.exe [number_or_uri] Example: microsip.exe 101 Example: microsip.exe sip:user@://provider.com Global Call Controls

microsip.exe /hangupall (terminates all active sessions) Application State Push call logs, handle automated post-call cleanup, or

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Ensure your external scripts do not lock up or create infinite loops. Because MicroSIP executes these scripts synchronously, a hung script could cause the softphone UI to freeze. Always run heavy operations asynchronously or in the background from your initial trigger script. Next Steps for Your Integration

MicroSIP is a highly popular, lightweight, and open-source SIP softphone designed for Windows. While it does not feature a traditional web-based REST API, it provides a robust set of command-line arguments and configuration triggers in the microsip.ini file. These features serve as its functional API, allowing developers to automate dialing, manage active calls, and integrate the softphone with external CRM platforms, helpdesk software, or custom scripts.