If your data is hosted on a remote server, your local firewall might be blocking the connection. TecDoc typically communicates over (for SQL).
Set the Startup Type to so this doesn't happen after the next reboot. 4. Firewall and Port Blocking If your data is hosted on a remote
Sometimes the configuration file is perfect, but the service it’s trying to talk to is asleep. Press Win + R , type services.msc , and hit Enter. Find or your specific instance. If it’s not "Running," right-click and select Start . Find or your specific instance
Verify that the username and password in the config file still have permission to access the TECDOC database. 2. Validate File Pathing (The 'Check' Part) and hit Enter.
If you’ve edited the file and it still fails, the file encoding might be corrupt.
Look for files named config.php , settings.ini , or web.config (depending on your environment) within the TecDoc installation directory.