Do not plug in your device until the software installation is complete. Once the software is installed: Restart your computer if prompted. Plug your device into a USB port.

Always ensure you are downloading from the official URL provided by your hardware vendor to avoid "copycat" sites that may host compromised files.

You will need a third-party tool like WinRAR , 7-Zip , or PeaZip .

Do you have the name? I can help you find the exact manual or alternative drivers if the .rar file isn't working.