Often, the license service simply hangs. Restarting it refreshes the connection. Press Win + R , type , and hit Enter. Locate Sentinel RMS License Manager .
If none of these steps work, it may be time to contact CSI Technical Support with your "echoid.exe" results to verify your license status. To help you resolve this more specifically: Are you using a or network license? Which version of ETABS are you currently running? etabs license not recognized error 120
📍 : Ensure both ETABS and the Sentinel RMS License Manager are the latest versions provided by CSI.📍 Static IP Addresses : If using a network license, assign a static IP to the server to prevent the LSFORCEHOST path from breaking.📍 Stable Internet : For cloud-based licenses, a flickering connection can trigger Error 120 mid-session. Often, the license service simply hangs
: The Sentinel RMS License Manager service is not running. Locate Sentinel RMS License Manager