If they point elsewhere, edit them back and restart your PC. Step-by-Step Troubleshooting Guide 1. Grant Administrative Privileges
: Ensure your user account has Full Disk Access for your DAW and the iLok License Manager in System Settings > Privacy & Security. 2. Clean Up "Phantom" Install Directories
If you are seeing the error "cannot create Soundtoys version root folder at Soundtoys 5 link," you are likely dealing with a or folder path conflict . This issue often surfaces during the installation of Soundtoys 5 when the installer fails to write essential data to your system’s preset or license directories. Top Fix: Reset Your Temp Folder (Windows) If they point elsewhere, edit them back and restart your PC
Old or partial installations can leave behind folders that confuse the new installer.
Soundtoys plugins rely heavily on the iLok License Manager to verify the "root" folder's contents. Top Fix: Reset Your Temp Folder (Windows) Old
The installer may lack the rights to create the "root folder" in protected directories like C:\Users\Public\Public Documents .
Soundtoys V5 Preset location, presets not saving and hardlinks Soundtoys V5 Preset location
: Right-click the Soundtoys installer and select Run as Administrator .