Firewall settings are blocking the specific communication ports used by Intergraph/Hexagon software.
Ensure pdlice.exe (usually located in C:\win32app\ingr\splm\bin ) is allowed through the Windows Firewall .
Go to Start > Programs > CADWorx > License Manager . cadworx splm error 7502
is a common licensing issue that occurs when the software is unable to communicate with the SmartPlant License Manager (SPLM) server. This error typically stops your workflow by preventing CADWorx modules from launching, often displaying the message: "Could not read data from SPLM server" .
At its core, Error 7502 signifies a between your local CADWorx installation and the license server. This can happen if: is a common licensing issue that occurs when
You are using an older version of SPLM that has been deprecated in favour of . Step-by-Step Solutions 1. Verify SPLM Client Configuration
The most frequent cause is that the local machine doesn't know where to look for the license. This can happen if: You are using an
As of December 31, 2024 , Hexagon no longer generates new license keys for the old SPLM system. If your organization has migrated, you must install the Intergraph Smart Licensing (ISL) Client instead of the old SPLM client.
Ensure the computer is configured to point to the correct SPLM server IP address or hostname.