Disable your Windows Defender or third-party antivirus temporarily.
Go to the _Run_Me_First or Drivers folder within your Autodata directory.
Sometimes the software looks for the "dongle" in the wrong directory.
You’ve moved the software to a new PC, or changed a major component (like a hard drive or motherboard) on your current one.
The most common roadblock users face is the error message: "The hardware information does not match with your dongle." Why Does This Error Occur?
Troubleshooting the "Autodata 3.45: The hardware information does not match with your dongle" Error