In the Admin Control Center ( localhost:1947 ), go to and ensure "Allow Access to Remote Licenses" is checked. When to Contact Gerber Support

A floating license managed by a server.

Go to the Gerber Technology (or Thales/Gemalto) support site.

Install it, restart your computer, and try launching AccuMark again. 5. Check Network and Firewall Settings If your office uses a :

Check that your Firewall isn't blocking port (the port used for license communication).

Does your license support the specific version of AccuMark installed?

Here is a comprehensive guide to why this happens and how to fix it. Common Causes of the Error